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Frequently Asked Questions
How can I reach you?
If you have any questions or feedback, feel free to contact us anytime at support@vembel.com. Our customer support team is happy to help and will get back to you as quickly as possible.
How can I return a product if I don't like it?
Your satisfaction means everything to us. If you’re not fully happy with your purchase, we offer a 30-day return policy. Simply email us and we’ll guide you through the return process.
Can I change or cancel my order?
Yes, you can change or cancel your order within 24 hours of placing it. Please email us right away at support@vembel.com, and we’ll take care of it.
How is your clothing made?
Each Vembel piece is made with great care and attention to detail. We use high-quality, responsibly sourced materials and partner with skilled professionals to ensure both style and durability.
Do you offer free shipping?
Yes, we’re happy to offer free shipping within the country! Once your order is on its way, we’ll send you a tracking number so you can follow its journey right to your doorstep.
What payment methods do you accept?
We’ve made checkout secure and easy. Vembel accepts Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and PayPal.
Is your clothing suitable for sensitive skin?
Absolutely. Many of our pieces are made with skin-friendly and breathable materials, making them suitable for those with sensitive skin or material sensitivities.
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